How to assign a conversation to an admin or team?

This powerful feature allows you to assign a conversation to an admin or a team.

Before you can assign a Conversation to an Inbox Team, first, you need to create your Team

Click on ‘Add’ >> Name your Inbox Team & select the Team Members

Click on the Conversation you want to assign to an admin >> Click on the Assign Conversation option and select the admin you want to assign the Conversation.

Assign Conversation to a Team

Click on action >> Inbox >> Assign Conversation to an Admin (You Assign the Conversation to an Admin to Team)

Updated date: Oct 28, 2024