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How to send a broadcast message to WhatsApp contacts
The broadcast tool allows you to send messages to multiple contacts simultaneously in an automated manner. It helps businesses send their contacts announcements, discounts, updates, and other notifications.
To send the broadcast message to your WhatsApp contacts, create and publish your broadcast flow.
Create your broadcast flow
Send your flow to your contact list
Navigate to Menu >> Broadcast
On Broadcast, Click on Send
Select WhatsApp channel to proceed.
Select active contact within 24hrs (your message will only be sent to contacts that interacted with your bot in the last 24hrs).
Select your broadcast flow and click send
Sending WhatsApp Template Message
To send messages to contacts that did not interact with your bot in the last 24hrs, you must send a WhatsApp Template Message.
To send a WhatsApp template message on broadcast, create and publish your WhatsApp template message flow.
Goto broadcast >> Select WhatsApp channel >> select Template Message
Select your Template Message flow and click send.
Updated date: Oct 28, 2024