How to use saved replies in the inbox?

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How to use saved replies in the inbox?

 
Saved replies allow you to create & save answers to common questions/frequently asked questions, greetings, etc., to reply to your customer’s questions faster.
 
Create Saved replies
 
Click on the ‘Saved replies’ icon >> Click on ‘Add New’>> Add shortcut & message, then click Save.
 
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View all Saved replies.
 
Type forward slash in the Inbox dialog box (/), and all saved replies will appear.
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Updated date: Oct 28, 2024