Getting StartedOverview

Getting started

Find Bual Pro guides for conversations, system fields, and date conversion.

Bual Pro is a WhatsApp CRM and automation platform. Open your account and choose the guide you need.

Build a flow

Start with Create your first flow, then use the Essential guides for custom fields, tags, and team notifications.

Work with conversations

The Inbox guides cover contact notes, saved replies, assignments, human handover, and other conversation tasks.

Work with WhatsApp

Use the WhatsApp guides to prepare your account, import contacts, send templates, and troubleshoot delivery.

Use data in your flows

  • System fields lists the contact and account variables used in flows, with steps for copying a system value into a custom field.
  • Convert a timestamp to a date shows how to save a date in the Asia/Kuala_Lumpur timezone to a custom field.

Continue with these guides: