Setup AIOverview

Setup AI

Connect OpenAI and use AI replies, triggers and image actions in Bual Pro.

Start by connecting OpenAI and checking how automatic replies are configured. Then choose the task you want to build.

TaskGuide
Connect your API key and prepare business informationConnect OpenAI for customer replies
Collect information and run a flow from an AI conversationChatGPT Triggers
Turn a text description into an imageGenerate images
Ask questions about an uploaded imageAnalyse images

Before you start

You need an OpenAI API key and access to the relevant integration and flow actions in your Bual Pro account. OpenAI API billing is separate from a ChatGPT subscription.

For the flow guides, it helps to know how to create a flow and save information in custom fields.

The screenshots show an earlier Bual Pro interface. Labels and available models may differ in your account. If an option is missing, contact Bual Pro support before building around it.

Check replies and handover

Review the business information used by your AI replies and test with non-sensitive sample messages before using them with customers. Check the automatic-reply setting and how a conversation moves to a human agent.